Full refund available if the Client cancels before returning the project brief template. Email billing@copywritingiskey.com with your order reference. Processed within 5 business days via Stripe.
Once work has commenced the order is non-refundable. By returning the project brief template, the Client expressly requests commencement of the digital service, waiving the 14-day EU withdrawal right.
If a deliverable substantially fails the agreed brief through the Studio\'s fault, a revision at no charge is provided.
Duplicate charges are always refunded in full. Email billing@copywritingiskey.com immediately.